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Connect with our team

If you want to learn more about Fish IT and how our Whole Salmon Hydrolysate can help you and your farm or orchard then please let us know.

We are available to visit you at your place and to answer your questions about how Fish Hydrolysate can help your business. Simply fill in the form or give us a call.

0800 FISH IT or 0800 347448

Have a question about our partner programmes?

Our goal at Fish IT is to make sure Farmers and Growers get the most out our Fish Hydrolysate as they can. With that in mind we are here to help our partners do the same. Simply give us a call or complete the form and we’ll be right back in touch.

0800 FISH IT or 0800 347448

Got questions?
Need help?
Get in touch. We are only too happy to assist.

0800 FISH IT or 0800 347448

Got a question?
No problem.

Get in touch with our team by completing and submitting the forms above. For more helpful tips to help you manage your account you’ll find these FAQs useful.


How do I place an order?

You can place an order for Fish IT products via any of the following methods.

Online: go to the product page, add the number of items to your cart and proceed to checkout. Our ordering process is on account, so we will contact you to establish credit terms if it is your first order with us.  You may utilise Fish IT freight or pick up / organise your own freight.

Email: [email protected]

How much does shipping cost?

We will ship from our factory in Thornbury or our closest depot to your location.  When you choose to have Fish IT ship to you we will organise a freight quote and send you a purchase order for approval that includes product and shipping costs.

Alternatively, we are happy to work with your transporter of choice.

When will my order ship?

We endeavour to have all orders despatched within 48 hours of receiving an approved purchase order.

This can on occasion be impacted slightly the line haul schedules of major carriers.

You will receive an email once your order has been despatched.

When will my order be delivered?

Orders to Southland and Otago will reach the farm gate within 2-3 working days.

Orders to the rest of the South Island and the North Island may take a bit longer. We have stock located across the country so it all depends on our stock levels and how much you are wanting but safe to say a 2-3 day wait time is normal.

If you need it sooner then please let us know.

How do I manage my account?

You are able to create an account at the time of your first order by selecting the option to create a password at the time of checkout.

Alternatively, and at any time, you can create and manage your account here.

Your account holds useful information like your order history, billing and shipping address details and email and password details.

How do I reset my password?

You are able to reset your password here